Job Description
We are seeking a highly motivated and detail-oriented Application Support Agent to join our New Accounts Team in Dublin. As an integral part of this team, you will play a vital role in ensuring the efficient onboarding process for new clients across Europe.
* Provide customer support to institutional and retail clients via phone, ticketing system, and live chat, assisting them throughout the account opening process.
* Validate documentation related to new account openings under European regulations.
* Communicate with clients, sales representatives, and internal departments.
* Collaborate with cross-functional teams to troubleshoot account setup and verification issues.
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