Do you have a flair for retail and leadership? Do you have knowledge of yarns, fibers, and all things wool? We're looking for a Retail Supervisor to lead the Knitting & Crochet Department in our vibrant arts and crafting supplies store in Cork City Centre.What You'll Do:As the Retail Supervisor, you'll be the go-to person for making sure the wool department thrives. You'll take the lead in boosting sales, creating an inspiring shopping experience, providing outstanding customer service and running the day-to-day operations — from stock management and displays to team supervision and helping customers find the perfect fiber for their next project.Key Responsibilities:Growing sales and keeping the department buzzingManaging inventory, displays, and overall presentationLeading a small team and making sure shifts run smoothlyProviding friendly, knowledgeable customer servicePlanning fun and seasonal promotionsWhat We're Looking For:Experience in retail or a similar supervisory roleA love of knitting and/or crochet would be an advantage but not essential.A willingness to learn about yarn, fibers, knitting/crochetA hands-on attitude and great problem-solving skillsStrong communication and team leadership abilitiesA creative eye for merchandising and product displaysWhat We Offer:A competitive salaryStaff discounts and in-store perksA fun, supportive team environmentThe chance to turn your love for wool into a rewarding jobApplications without a cover letter outlining interests/hobbies/experience relevant to the position will not be opened or considered.Job Types: Full-time, PermanentPay: €15.00-€16.00 per hourBenefits:Employee discountStore discountExperience:retail: 3 years (preferred)customer service: 3 years (preferred)Language:English (required)Work Location: In person