Currently recruiting a Rooms Division Manager for a leading 5* hotel in Cork. This is an exciting opportunity to join a renowned hotel that embodies excellence in service and guest experience.
Role Overview:
We seek an experienced and passionate Rooms Division Manager to lead front-of-house and accommodation operations, ensuring exceptional guest experiences, efficiency, and seamless departmental coordination. This role offers a chance for a dynamic leader to advance their career in one of Ireland’s finest luxury hotels.
Key Responsibilities:
* Oversee Rooms Division operations including Front Office, Accommodation, Guest Relations, Switchboard, and Concierge.
* Maintain high standards of guest service across all areas of the Rooms Division.
* Lead and motivate a diverse, energetic team to ensure smooth daily operations.
* Develop and implement strategies and SOPs to enhance guest satisfaction and operational efficiency.
* Collaborate with other departments to deliver seamless, best-in-class service.
* Monitor room availability, rates, and occupancy levels.
* Manage budgets, inventory, and financial performance of the Rooms Division.
* Ensure compliance with health, safety, and environmental standards.
Candidate Requirements:
* Minimum of 3 years' experience in a senior management role within a luxury 5-star hotel, preferably in Rooms Division or Front Office.
* Strong leadership skills with the ability to motivate and inspire teams.
* Excellent communication and interpersonal skills.
* Deep understanding of hotel operations, guest service excellence, and financial management.
* Ability to work effectively under pressure in a fast-paced environment.
* Flexibility, professionalism, and a proactive attitude.
* A degree in Hospitality Management or equivalent is preferred.
* Results-driven and self-motivated, focused on achieving targets.
* Adaptability to dynamic work environments.
* Legal right to live and work in the Republic of Ireland.
Benefits:
* Company events
* Employee discount
* Food allowance
* Gym membership
* On-site parking
* Relocation assistance
* Wellness program
Please send your complete CV or contact us for further details.
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