An exciting opportunity has arisen for a knowledgeable, enthusiastic, and highly motivated Service Engineer to take the next step in their career and join a Technical Account Management team.
They will be responsible for managing, developing, and enhancing customer relationships while displaying technical expertise to support their clients with Service Visits, Technical Service Delivery, and Account Management throughout the division.
Alongside a competitive salary, the Service Engineer will enjoy benefits such as a Company Car, Pension Scheme, Employee Assistance Programme, additional days accrued for length of service, and more
The successful Service Engineer will play a fundamental role in supporting the growth of the laundry and hygiene solutions division, becoming part of a developing workforce alongside leaders in the manufacturing of chemicals for over 50 years.
Key Responsibilities of Service Engineer:
Provide technical support to achieve business targets, customer satisfaction and objectives.
Conduct service repairs on company equipment while monitoring quality, cost, and overseeing technical elements of chemical dosing equipment.
Effectively manage and develop new and existing client relationships.
Achieve sales targets for designated accounts.
Promote additional services while displaying knowledge of equipment and servicing requirements.
Offer technical support to meet business goals, ensure customer satisfaction, and fulfil objectives.
Support the acquisition of new accounts and prepare and deliver customer and colleague training.
Monitor and enhance commercial performance while ensuring that account summaries are consistently updated and accurate.
Submit punctually reports for all visits using approved document templates, including all applicable information.
Requirements & Qualifications for Service Engineer:
Ability to travel throughout the Republic of Ireland, with overnight stays as required.
Experience in the laundry or hygiene industry and/or knowledge of equipment and servicing requirements is desirable.
A background in Mechanical engineering is desirable with working Electrical knowledge.
A proven ability to manage, develop, and achieve progressive sales targets for your accounts.
For further information on the role, or to be considered for the position, please apply directly.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering, Manufacturing, and Product Management
Industries
Chemical Manufacturing, Manufacturing, and Personal and Laundry Services
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