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Sales support administrator

Mountmellick
CJ Sheeran Timber Packaging & Pallets
Sales support administrator
€60,000 - €80,000 a year
Posted: 19 June
Offer description

CJ SHEERAN is Ireland’s largest manufacturer and recycler of timber packaging and pallets, providing a premium quality, sustainable and accredited packaging solution to Ireland and the UK’s diverse network of pallet consumers. Headquartered in Mountrath, Co. Laois the business has a number of manufacturing sites across Ireland.

The Role:

We are currently undergoing exceptional growth and now have an opening for a Sales Support Administrator to join our busy Sales Division, focusing on purchasing and vendor relations. In this role you will support the smooth operation of our purchasing processes, ensuring timely order fulfilment and effective communication between sales and customers alike. An excellent opportunity to join a progressive and dynamic company.

Tasks and Responsibilities:

Reporting to our Sales Director, the position will be primarily based in our Shared Services Centre in Mountrath, Co. Laois. Duties will include:

* Assist in the purchasing of pallets for resale, ensuring that all orders are processed accurately and efficiently
* Engage in cold calling, identifying new opportunities for purchases and resale
* Proactively generate leads for new sales and opportunities, prospecting, screening and filtering new business
* Support the ongoing maintenance of customer accounts, ensuring accurate records, addressing queries and ensuring customer satisfaction
* Making/taking sales calls and dealing with client e-mail queries
* Maintain effective maintenance with clients, providing updates, resolving issues and managing any requests they may have
* Utilise company systems for order processing, tracking and reporting.
* Input data accurately and generate reports to support sales and purchasing decisions
* Daily, weekly and monthly reporting through Excel and CRM including trend analysis
* Maintenance and upkeep of the company’s CRM package
* Willingness to travel occasionally across the country to meet with clients, suppliers or attend events when required
* Supporting your colleagues in the Sales Division and providing timely and accurate information upon request
* Pallet Design System (PDS) software pallet spec generation and upkeep
* Pricing pallets/crates using bespoke pricing programme
* Scheduling appointments for the Sales Team
* Scheduling and minuting of internal sales meetings

Skills and Experience:

* Experience in a Sales or related role desirable
* Proficient in MS Office
* Experience in sales software advantageous
* Dynamic individual with excellent interpersonal skills, good sense of humour essential
* Ability to work under pressure, multi-task and meet deadlines
* Excellent IT skills and experience with CRM software
* Excellent communication skills, both written and verbal, ability to get on with people essential
* Excellent administrative and organisational skills

Salary commensurate with experience. Full training provided. Please submit your CV to hr@cjs.ie

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