Description An excellent opportunity has arisen for a suitable candidate to join the award winning Spa at the 5 star Lyrath Estate in Kilkenny on a full-time basis.
Specific Duties: Responsible for covering the Reception area of the Spa; Possess the ability to deliver the highest level of guest service in a confident and professional manner; Assist with retail sales of spa products and promote treatments/packages Liaise with therapists to ensure smooth running of appointments.
Handle guest feedback or complaints with professionalism and discretion.
Manage bookings and schedules for spa treatments using our reservation system.
Answer phone and email inquiries promptly and professionally.
Excellent organisational skills; Experience in a customer service facing environment is desirable Basic computer skills Enjoys a challenge Benefits of this role: Opportunity to upskill qualifications with in-house training Meals while on duty Free parking Uniforms provided Free training Discount on all spa treatments and retail products This is a fast paced Spa with a fun team that work to encourage each other throughout each day.
The ideal candidate for this role must be flexible in terms of work, as working hours will involve evenings and weekends.
Salary based on experience.
If this sounds like your ideal next role we look forward to receiving your application.
Skills: Customer Service Fast Paced Professional Phone Etiquette