Job Title:
Grade IV Medical Secretary
Job Description:
We are seeking a highly skilled and experienced Medical Secretary to join our team on a temporary basis. The successful candidate will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our clinic.
Key Responsibilities:
* Accurately transcribe medical documents, correspondence, and reports with speed and precision.
* Provide an effective and efficient front-line reception service, managing telephone inquiries from the public, service users, and healthcare professionals in a professional and empathetic manner.
* Schedule appointments and manage clinic bookings.
* Process, correct, and validate data to maintain accuracy and completeness.
* Ensure compliance with GDPR and confidentiality standards while handling sensitive service user information.
* Maintain both manual and computerised filing systems, ensuring that records are securely and accurately stored and easily retrievable.
* Provide clear information, guidance, and administrative support to service users and the multi-disciplinary team as needed.
Required Skills and Qualifications:
* Fast and accurate typing skills, with experience in Dictaphone being highly beneficial.
* Excellent verbal and written communication skills.
* Strong telephone and reception skills, with a polite, professional, and patient-focused approach.
* Ability to manage a busy workload, prioritise tasks, and multitask effectively in a fast-paced clinical environment.
* High attention to detail when handling records and documentation.
* Ability to work independently, identify areas for improvement, and implement solutions to enhance department efficiency.
* Proven ability to work collaboratively as part of a multi-disciplinary team to support clinical and administrative functions.
Benefits:
This role offers a competitive hourly rate and the opportunity to work in a dynamic and supportive team environment.
Others:
The successful candidate will be required to undergo a thorough recruitment process, including interviews and reference checks. We are committed to equality and diversity and welcome applications from all qualified candidates.