Job Description: The Global D-Comm (Ecommerce) & Search Manager is a key role within our Digital Demand Transformation, serving as a strategic center of excellence for 'Connected Commerce' and Search across Mars Food & Nutrition.
This role leads the development and execution of global strategies for connected commerce and search, ensuring best practices, partnerships, and governance to support regional and market initiatives.
The manager collaborates closely with Regional Marketing and Sales teams to drive high-performance and innovation in digital commerce and search initiatives.
What are we looking for?
Significant experience in both local and global digital experiences Strong technical skills in Ecommerce and Search Ability to set goals, manage multiple projects, and prioritize effectively Excellent communication and presentation skills (oral and written) Ability to build strong relationships across internal departments and external partners Experience leading transformational projects Experience working with agencies Data measurement and insights expertise What will be your key responsibilities?
Lead our 'Connected Commerce' model and best practices, including Perfect Shelf, Retail Media, Social Commerce, and Innovation Pipeline across all distribution outlets such as Marketplaces, Grocery, QComm, and Direct channels.
Define and maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social, and future innovations, along with website recommendations.
Oversee the development of a digital content workflow supporting execution, integrating AI-enabled tools and technologies in partnership with The Kitchen.
Support the selection and requirements for global digital commerce and search platforms that cater to multi-region scalability, localization, and multi-currency needs, in collaboration with the Global Digital Team.
Lead 'Always On' performance monitoring, including KPIs, dashboards, and optimization guidelines, ensuring regional compliance to best practices.
Partner with regional teams on website UX to optimize content and search performance.
Act as the primary escalation point for regional digital commerce and search teams, providing strategic guidance on complex issues.
Create and maintain a centralized knowledge base with FAQs, guides, training modules, and case studies accessible globally.
Develop and nurture relationships with key partners such as Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, in collaboration with Sales and Marketing teams.
Context and Scope Lead and collaborate with the cross-functional Digital Demand Leadership team.
Influence and build strong relationships within a diverse, cross-functional team.
Work closely with Regional Marketing and Sales, as well as Global teams, to drive digital transformation enabled by data and analytics.
What can you expect from Mars?
Work with diverse, talented colleagues guided by our Five Principles.
Join a purpose-driven company committed to building a better tomorrow.
Access to top-tier learning and development resources, including Mars University.
Competitive salary and benefits, including a bonus scheme.