Delivering Exceptional Customer Service is at the heart of our community-focused vision. We strive to empower our teams with an agile mindset, driving them to consistently outperform and deliver exceptional experiences every day.
Key Responsibilities
This role plays a pivotal part in ensuring we meet our customer service objectives. You will be working in a full-time office-based position, requiring strong customer relationship skills to engage with customers and represent us with expertise.
We are seeking a passionate individual who is dedicated to delivering outstanding customer experiences. You will work collaboratively with others across the organization to achieve shared objectives, fulfilling customer requests, resolving problems, and responding to customer inquiries through multiple channels.
As part of this role, you will have the opportunity to achieve your professional qualifications if not already held. Our flexible working model enables our people to balance their time between working from home and their designated office, subject to business requirements and customer needs.
Some of our benefits include:
* Professional qualification opportunities
* Flexible working arrangements
By joining our team, you will be part of a dynamic organization that values teamwork and collaboration.