Join our team
With a global footprint spanning six countries, Dovida delivers nine million hours of care each year.
In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, supporting, uplifting, and empowering 7,000 clients across cities, towns, and villages. Dovida’s ‘Circle of Care’ philosophy ensures it fulfills its promise: Your Life, Your Way.
Who we’re looking for
As a Scheduling Coordinator, you should have the following skills and experience:
* Excellent oral and written communication skills, with effective listening abilities.
* Ability to organise and prioritise tasks daily, quarterly, monthly, and yearly.
* Discretion, integrity, and fairness in line with company standards and policies.
* Ability to establish good working relationships with colleagues, clients, and caregivers.
* Proficiency in Word and Excel.
* Professional appearance and demeanor.
* Ability to perform duties in a professional office setting.
What you’ll do
* Organise rotas and staffing requirements, including shift rostering.
* Monitor, mediate, and log concerns from clients and caregivers.
* Develop and maintain excellent relationships with caregivers and clients.
* Encourage contact between caregivers, clients, and the office.
* Manage client service schedules using our CRM system, People Planner.
* Maintain accurate records for clients and caregivers.
* Record and enter caregiver hours into People Planner.
* Handle emergency situations decisively and effectively.
* Answer incoming calls professionally and knowledgeably.
* Participate in meetings related to scheduling and work rotas.
* Perform other necessary functions as required.
What you’ll get
* Competitive pay
* Laptops
* Paid annual leave
* Career growth opportunities
* Training and ongoing developmental support
* Good work-life balance
For information on how Dovida processes your personal data, please see our privacy statement.
Additional details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industries: Individual and Family Services
Referrals increase your chances of interviewing at Dovida Ireland by 2x.
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