Overview
ROLE TITLE:
Pop-Up Retail Store Supervisor (Temporary- 9 months)
LOCATION:
Enniskillen
JOB TYPE:
Part time hours per week)
PAY:
£13.00 per hour
Responsibilities
Sales Performance: Create and maintain an atmosphere geared to achieving sales and Brand KPI's.
Empower others to be strategic in their respective roles and be accountable for results.
Analyse and review goals and develop strategies to improve performance.
Maximise opportunities for makeup services.
Customer Service: Ensure staff deliver consistent and excellent service.
Resolve internal and external customer issues and requests, in an efficient and timely manner.
Utilise CRM to develop customer loyalty programme for product launches events and appointments in conjunction with the brand's customer program.
Ensure clear and specific communication when collaborating with others inside and outside of the business.
Requirements
Can Network in local area and enjoy implementing Brand internal & External Events.
Promote an environment where people feel encouraged to express their needs and opinions.
Recognise and celebrate success.
Manage time, establish priorities, delegate, and follow up effectively to meet goals and objectives.
Set an example of excellent timekeeping, punctuality and grooming leading by example.
Conduct regular coaching sessions to communicate objectives, set goals and follow up on progress where necessary.
Listen openly to others and respond appropriately with a balance between talking and listening.
Look for opportunities to develop artist capabilities both in artistry and commercial drivers
Perform thorough and timely staff reviews in accordance with brand guidelines where necessary.
Create and maintain an atmosphere of open and positive communication, professionalism, and creativity always.
Assist the Store Manager with cash loss prevention procedures and established security policies.
Prepare, coordinate, and ensure a complete and accurate cycle count and physical inventory as required.
Follow and implement all corporate visual presentation standards and guidelines.
Preserve merchandising, display and counter hygiene standards and guidelines at all times.
Ensure retail partners and BPerfect security policies are understood.
Adhere to all company and brand policies and procedures.
Proven experience of managing a team in a fast-paced retail environment with a criteria of 3-5 years' experience.
Possess strong people management, development, and leadership skills.
Strong communication skills to cascade information to teams.
Passionate about the beauty industry and its trends.
Experience
Retail sales: 3-5 years (preferred)
Supervising experience: 2 years (preferred)
Customer service: 2-3 years (preferred)
Retail management: 3-5 years (preferred)
Management: 3-5 years (preferred)
Benefits
Company events
Company pension
Employee discount
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