**Job Title:** Branch Operations Manager
Are you a seasoned professional looking for a new challenge in branch management? Do you have a proven track record of driving sales and profitability, and a passion for delivering exceptional customer service?
We are seeking an experienced Branch Operations Manager to lead our busy branch. As a key member of our team, you will be responsible for overseeing the day-to-day operations, managing staff, and ensuring the highest standards of performance.
About the Role
The successful candidate will be responsible for:
* Driving sales and profitability through effective leadership and management
* Ensuring excellent customer service through prompt response to queries and issues
* Managing stock levels, debtor control, compliance, and general administration
Key Responsibilities include: managing P&L, monitoring costs, controlling overheads, overseeing stock and inventory levels, managing credit accounts, maintaining strong customer and supplier relationships, supporting merchandising and in-store marketing, ensuring compliance with health & safety and company policies, keeping admin up to date, and promoting a positive team culture and staff development.
Requirements
To be considered for this exciting opportunity, you will need to possess:
* Supervisory or management experience in a trade/retail environment
* A strong sales focus with a record of hitting targets
* A good understanding of stock control and warehouse operations
* Confident use of IT systems and analysis of performance data
* Excellent communication and organisational skills
* A full, clean driving licence
Desirable Skills
We are also looking for candidates with experience in external sales and debt collection, as well as a Forklift licence.