Our client, a leading organisation within the pharmacy and retail sector, is seeking an experienced
Business Relationship Manager
to join their expanding franchise division.
This is a fantastic opportunity for a commercially minded professional who thrives on building strong partnerships and supporting independent businesses to grow.
The Role
As Business Relationship Manager, you'll act as the main point of contact for franchise partners, providing guidance and support across all aspects of their business.
This includes conducting site visits, delivering performance reviews, and coordinating resources to ensure partners achieve their goals.
You'll also be involved in onboarding new franchisees, sharing best practices, and driving continuous improvement across the network.
Key Responsibilities
Develop and nurture strong relationships with franchise partners
Support growth through business reviews, site visits, and tailored guidance
Provide insight on operational, retail, and technology solutions
Onboard and mentor new franchise partners
Champion best practice and drive performance improvements across the division
About You
Background in account management, business development, or franchise support
Experience within pharmacy, retail, or healthcare is an advantage
Strong communication and stakeholder engagement skills
Commercially aware with excellent organisational ability
Proactive, solutions-focused, and motivated to deliver results
Knowledge of pharmacy systems or franchise operations is desirable
What's on Offer
This is a unique opportunity to join a growing organisation where you can make a real impact, supporting franchise partners in a dynamic and evolving sector.
A competitive package, ongoing professional development, and career progression opportunities are available for the right candidate.