Technical Support Engineer - Automations Javascript|MySQL|Rest APIS
* Contract Length: 12 months with high likelihood for permanent conversion
* Salary: €40,000-€49,000 per year
* Location: Hybrid 3 days per week Dublin city center
We are seeking aTechnical Support Engineerto join a dynamic, innovative enterprise IT team in a fast-growing enterprise platform that transforms how organizations manage digital workflows, streamlining IT services, operations, and employee experiences through intelligent automation.
What You’ll Do:
* Provide expert-level support for a leading ITSM platform
* Troubleshoot complex technical issues across cloud, database, and API environments
* Act as a customer advocate and ensure timely resolution of issues
* Collaborate with operations and engineering to improve support tools and processes
What You Bring:
* Proficiency in JavaScript debugging and MySQL
* Experience with web technologies and APIs: REST, SOAP, Postman
* Strong grasp of ITIL, ITSM, CMDB concepts
* Exposure to platforms like AWS, Azure, VMware, and tools like Wireshark and SCOM
* Familiarity with ServiceNow platform is a plus
Next steps to apply:
Apply with word document CV or email rory@principlehr.com with word document CV for immediate review. CV deadline is Monday 7th of July 2025 do not hesitate to apply. All referrals welcome.
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