NeillHiggins Group (NHG) are currently recruiting for an evening supervisor for our Gala store in Kilmallock, Co. LimerickThe evening supervisor will be responsible for managing the overall functioning of the store. They will be expected to look after the evening operations of the store and ensure maximum profitability for the store by delivering the best-in-class retail experience to our customers while liaising with store manager/store owner.The key roles and responsibilities involved in this role include.Achieve sales and profit targetsMaximising sales through well merchandised shopsProvide high level of customer serviceEnsure you and the team abide by all company policies and proceduresManage stock and cash control procedures investigate and report when variances occurEnsure compliance with health & safety.Being creative and innovative by studying and implementing advertising, sales promotion, and display plans.To meet KPI's and targets given by management.To motivate all staff with a view to ensure best service to our customers.Managing all controllable costs to keep operations profitable.Managing the budgets and revenue for the store.Providing ongoing training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.Maintaining store staff job results by coaching, counseling, and motivating staff.Updating colleagues on business performance, new initiatives, and other pertinent issues.Organizing special promotions, displays and events.Dealing with customer queries and complaints as per the company policies.Maintaining the overall image of the store, ensuring customers are safe and comfortable.Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.Maintaining operations by initiating, coordinating, and enforcing program, operational and personnel policies and procedures.Ensuring that standards for quality, Customer Service and Health and Safety are met.Protecting employees and customers by providing a safe and clean store environment.Project manage store renovationControl stock levels via ordering systemsFive Days out of sevenQualifications and Experience2+ years of supervisor experience.IT Literate with excellent communication skills.People skills with the ability to lead and motivate a team.The ability to work in high-pressure situations.Ability to read and understand sales data.Excellent organizational and time management skills.Self-motivated and enthusiastic with a high level of confidence.A strong work ethic.Ability to display professionalism and reliability.Benefits.Competitive salaryCycle To Work SchemePlease note that the above should list should be considered non- exhaustive and may be added or amended over time.Job Type: Full-timePay: €14.00 per hourBenefits:Bike to work schemeExperience:Supervising: 2 years (required)Work Location: In person