A high-performing homecare company based in Galway is seeking a skilled Care Manager to join their team. This role will be based in the Galway office with some field duties.
The ideal candidate will possess minimum 2 years of supervisory or management experience and be responsible for:
* Effectively managing carer on-boarding, rosters, training/development, and overall welfare with support from the Regional Manager and Support Office.
* Delivering comprehensive Platinum 20-hour Carer Induction Training to ensure carers are adequately prepared and trained before providing care to clients.
* Utilizing One Touch Care Management software to monitor daily activities with a strong emphasis on safeguarding and compliance. Taking necessary actions and escalating as required.
* Communicating closely with the Support Office regarding scheduling runs, client care, and HSE communication through One Touch Care Management Software.
* Identifying, monitoring, and managing training needs within the team by implementing a career development path aligned with the HR strategy.
* Conducting Client Quality Assurance reviews and recording them in line with company and HSE standards.
* Exhibiting flexibility to take on additional responsibilities that support the delivery of exceptional care.
Job Requirements
To excel in this role, candidates must have:
* Minimum 2 years of supervisory or management experience.
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