Job Opportunity:
We are seeking a highly motivated and experienced General Manager to lead our Heating & Plumbing trade store in Cork, Ireland.
The ideal candidate will have a proven track record of managing a thriving business, with full autonomy over stock decisions, purchasing, staffing, and logistics. They will also collaborate closely with the managing director on operational matters.
This is an exciting opportunity for someone who wants to make a significant impact, shape the business, and reap the rewards.
Main Responsibilities:
* Manage day-to-day operational and administrative issues within the Company, including staff rostering and security of both the store and team.
* Achieve and exceed assigned business targets, sales budgets, KPIs, and discount, cost control, demonstrating ambition and profit focus.
* Develop and manage the performance of your team.
* Responsible for managing merchandising and stock levels within the store, as well as stock loss and stock takes.
* Analyse market trends by visiting local competitors' stores and monitoring media channels to improve overall store performance.
* Ensure exceptional customer service from the team, fully understanding customer needs and requirements.
* Presentation of the store, ensuring it is always presented to the best of its ability for customers and team alike.
* Responsible for health and safety within the store, including security issues and breaches.
* Lead by example, setting a positive tone for the team and customers.
* Other ad hoc duties may be assigned from time to time.
* Manage profit and loss account, store KPI's, cash, and accountability for stock takes, stock discrepancies.
Requirements:
* Previous experience as a Manager or high-level Assistant Manager.
* Excellent customer service relationship builder with a passion for delivering exceptional customer service.
* Excellent communication, leadership, and training skills.
* A strong and motivated leader who can lead by example with a results focus.
* Highly organised and capable of managing multiple projects simultaneously, working to tight deadlines.
* Business minded, change orientated, and proactive.
* Works well within a team, flexible, and willing to learn and share.
* Open to change in a fast-moving industry.
* A passion for technology and curiosity for innovation.