Job Opportunity: Technical Advisor
The ideal candidate will play a pivotal role in supporting service engineers, customers, and globally located sales entities. This position is based primarily in Ireland and involves planning and coordinating service and support for the full range of products and services from Liebherr Customer Service.
Main Responsibilities:
* Deliver timely support for customers, both directly and indirectly through a network of mixed sales companies (MSC).
* Provide on-site support in emergency cases, prepare and deliver technical reports on project/job completion, and train clients, employees, and apprentices.
* Liaise with internal departments to eliminate faults and improve products, work with the sales department and global network of Mixed Sales Companies (MSC) to promote and develop business opportunities, and maintain a customer-focused approach.
Required Skills and Qualifications:
* A third-level qualification in engineering or an applicable trade.
* Working knowledge of MS Office suite of programs, strong communication skills in written and spoken English, and experience in a similar technical support role.
* Familiarity with PLCs and Variable Speed Drives (VSD), highly motivated with excellent organizational skills, and ability to work independently while fitting into a team.
This role requires exceptional problem-solving skills, adaptability, and a willingness to learn and grow. If you are a detail-oriented individual with a passion for delivering exceptional results, this could be the perfect opportunity for you.