Site Reliability Engineering Manager
As a Site Reliability Engineering Manager, you will oversee the Site Reliability Engineering team at Toast. Your primary responsibility is to provide technical leadership and hands-on code contributions to ensure world-class reliability and uptime.
Key Responsibilities:
* Enable a geographically distributed team of talented engineers to perform at a high level and increase their impact.
* Drive day-to-day operations and contribute to the development and prioritization of the SRE roadmap for major initiatives.
* Create and lead strategic organization-wide scalability, observability, and reliability initiatives in collaboration with technical leadership and Product Management.
* Influence architecture decisions to optimize resilience and scalability.
* Guide teams to build and maintain reliable, available systems for Toast customers.
* Mentor engineers to support their professional growth.
Requirements:
* Hands-on experience managing an SRE team, including hiring, mentoring, and cross-functional collaboration.
* Proficiency in coding with Kotlin, Go, Python, Java/JVM.
* Experience leading complex engineering projects in a Scrum environment.
* Experience building and operating distributed systems.
* Knowledge of networking, cloud architectures, and patterns.
* Deep understanding of systems, networking, and scaling challenges.
* Exposure to cloud infrastructure and SaaS solutions.
Benefits:
We offer competitive compensation and benefits designed to attract, retain, and motivate top talent. Our total rewards package supports a healthy lifestyle and flexibility to meet changing needs.
Work Culture:
We support a hybrid work model that fosters in-person collaboration while respecting individual needs. Our goal is to build a strong, connected culture to empower the restaurant community.
Diversity, Equity, and Inclusion:
We embrace diversity with authenticity, inclusivity, respect, and humility, creating equitable opportunities for all and delivering exceptional experiences.
Apply Today:
Toast is committed to accessible and inclusive hiring. Reasonable accommodations are available for applicants with disabilities. Contact for assistance.