Calling all innovators – find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Client Account Manager
What does a successful Corporate Account Specialist do?
A successful Corporate Account Specialist at Fiserv builds trusted, proactive relationships with corporate clients, ensuring their accounts are configured, funded, and reported accurately. They enable clients to focus on their business by delivering dependable onboarding, funding, reconciliation, and reporting support. Their work directly advances Fiserv's mission to help clients meet their customers where they are through reliable FinTech operations.
What you will do:
* Onboard corporate merchants and implement pricing and contract templates
* Configure terminal entitlements and batch schedules for Channel and Corporate CAS
* Execute bank account changes, modify funding timelines, and optimize funding schedules
* Manage merchant lifecycle tasks: link/chaining MIDs, process closures, add brands, and handle MCC/TID updates
* Administer reporting and portals, including Insight access and Next Generation Reporting setup
* Investigate and resolve reconciliation and authorization queries, and complete booking adjustments for rejected credits/debits
* Maintain and update SOPs, perform portfolio amendments, and manage ceiling limits
* Support specialized merchant setups, including gambling merchant configurations and related queries
What you will need to have:
* Strong knowledge of corporate payments operations, settlement mechanics, and multi-currency processing
* Demonstrated ability to manage merchant onboarding, pricing templates, and terminal configuration workflows
* Proven analytical capability to reconcile transactions, investigate exceptions, and complete booking adjustments
* Excellent communication and stakeholder management skills for cross-functional coordination and client support
* Proficiency with payment platforms and reporting tools, and experience administering client portals
What would be great to have:
* Familiarity with AIBMS terminal configuration and Clover systems
* Experience setting up and supporting gambling merchants and related compliance considerations
* Background in SOP creation, governance, and continuous process improvement
* Hands-on experience with Next Generation Reporting or equivalent merchant reporting platforms
* Understanding of regulatory and risk controls relevant to merchant acquiring
Thank you for considering employment with Fiserv. Please:
* Apply using your legal name
* Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.