Transport Operations Coordinator
About the Role:
We are seeking a highly skilled and organized transport operations coordinator to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong attention to detail.
Key Responsibilities:
* Resource Allocation: Allocate resources to optimize transportation movements, analyzing historical data, delivery schedules, vehicle capacity, and geographic factors to develop efficient route plans.
* Communication: Maintain effective communication with internal departments, ensuring seamless coordination of logistics operations.
* Route Optimization: Plan, monitor, and optimize transportation routes to ensure maximum time and fuel efficiency, utilizing a cluster delivery approach to reduce delivery times.
* Customer Relationship Management: Provide timely communication with customers, resolving collection and delivery issues efficiently, and ensuring all queries are addressed promptly.
* General Administration: Check in drivers at transport reception, prepare and store paperwork to the highest standard, and maintain accurate records using transportation management systems (TMS).
Requirements:
* Excellent Communication Skills: Ability to communicate effectively with internal departments, customers, and drivers.
* Organizational Skills: Strong attention to detail, ability to prioritize tasks, and manage multiple responsibilities simultaneously.
* Analytical Skills: Ability to analyze data, identify trends, and make informed decisions to optimize transportation operations.
* Technical Skills: Proficiency in transportation management systems (TMS) and ability to learn new software applications quickly.
Benefits:
We offer a competitive salary package, opportunities for career growth and development, and a dynamic work environment that values teamwork and innovation.