ETG is on the lookout for a strategic and experienced Fractional Account Director to enhance our client relations and drive growth initiatives. In this pivotal role, you will be responsible for overseeing key accounts, shaping strategic direction, and ensuring client satisfaction. You will utilize your expertise to identify opportunities for account expansion, develop tailored solutions, and lead a team dedicated to executing client strategies effectively. This is an excellent opportunity for a results-oriented professional who thrives in a dynamic environment and is passionate about nurturing long-term client partnerships. If you are driven to make a real impact and have a proven history of account management success, we would love to have you on board
Responsibilities
* Manage and nurture relationships with existing key accounts to secure long-term partnerships.
* Develop and implement account strategies to promote sustainable business growth.
* Lead collaborative efforts between internal teams to deliver high-quality service and address client needs.
* Analyze account performance and market trends to make informed strategic decisions.
* Mentor and guide team members to enhance their skills and performance.
* Communicate effectively with clients to articulate value and address inquiries or concerns.
Requirements
* Proven experience in account management, preferably in a fractional or consulting role.
* Strong leadership and team management skills.
* Exceptional communication and negotiation abilities.
* Demonstrated track record of successfully growing client accounts.
* Ability to think strategically and make data-driven decisions.
* Familiarity with CRM systems and account management tools.