OverviewPharmacy Healthcare Advisor - Hickey's Balbriggan. Part-time, permanent role at Hickey's Pharmacy in Balbriggan. Hickey's Pharmacy is an award-winning, community pharmacy group with 36 stores and over 370 employees.
As a pharmacist-led company, we focus on accessible healthcare and the pivotal role of the pharmacist in achieving this. We offer learning and development opportunities in a supportive environment.Our Pharmacy Healthcare Advisors are vital team members and the first point of contact for customers. Your primary focus will be to offer advice and support that customers need, in line with our Core Values – Ambition, Positive Teamwork, Customer Care, Professionalism and Reliability.Key ResponsibilitiesProviding outstanding customer serviceDriving retail sales through link selling and advising customers of promotions in-storeMaintaining stock levels at optimal levelsAccurately and securely performing cash management dutiesEnsuring the pharmacy presents to the highest level, adhering to company merchandising standardsBuilding customer loyaltyWhat We Are Looking ForStrong customer engagement and customer service skills; listening to customers, understanding needs, and delivering great serviceAbility to build strong working relationships with team members to ensure seamless service deliveryAbility to tailor conversations to ensure customers leave informed and confident about their healthcare needsStrong product knowledgeExperience in or interest in skincare is an advantageProven sales abilityWillingness to undertake other duties as they ariseWhat We Would Like From YouCustomer-focused with the ability to effectively engage with customersPrevious OTC sales and customer service experienceExcellent interpersonal and communication skillsPositive can-do attitudeA keen interest in retail pharmacyWhat We Promise YouCompetitive salaryGenerous staff discounts in-storeRefer-a-friend bonus schemeTax-saver travelAdditional long-service daysHickey's Pharmacy is an equal opportunities employer. #hickeys
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