Chief Executive Officer & Founder at Prism Executive Ltd *WINNER ERF Best New Agency of the Year 2022*
Operations Transport Manager | Dublin | Logistics/Facilities
Reporting to the Group Head of Transport, the role is responsible for the end-to-end management of the Skip and Bag Transport division ensuring exceptional customer service is provided at all times and collections are completed within agreed service level timelines.
You will be responsible for KPI recording, review and improvement, and working with all functions to ensure continuous improvement across all areas.
You will support the Customer Services team to ensure queries and issues are resolved quickly and efficiently and within agreed service level timelines.
Recruitment, Management, Training and Engagement with the driver network is critical to ensure a safe, focused, driven and engaged workforce, which supports the overriding drive for excellence across the entire business.
Responsibilities include, but are not limited to:
Routing of Customer Orders
Management of driver colleagues
Performance Management of driver colleagues
Absence Management
Induction and Training for new colleagues
Accident Reporting and Investigation
Recruitment of driver colleagues
Drivers
Vehicle Requirement
Mandatory ongoing training of all colleagues
Health and Safety requirements and initiatives
PPE (Personal Protective Equipment) Management
Key Performance and Metric recording and recommendations
Departmental Initiatives and Projects
Fiscal Budget Management and Preparation
For further information, please contact Orla Brennan at orla.brennan@prismexecutive.ie or 086 1720090.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Customer Service, Training, and Administrative
Industries: Facilities Services, Services for Renewable Energy, and Transportation, Logistics, Supply Chain and Storage
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