Retail Associate - Killarney
Permanent, Full Time (37.5 hour working week)
Sales associates at Three are motivated and personable, with a passion for customers and a desire to achieve business results.
Our Sales Associates push boundaries to deliver the best customer experience, working with our team to drive and exceed sales targets.
At Three, our values define us and foster a culture of empowerment, ownership, and achievement.
Responsibilities
You will:
* Deliver excellent customer service, embodying the value "We focus on the customer"
* Read customer needs to match them with Three's products and services
* Take ownership of customer issues, resolving them professionally and patiently
* Promote self-service options like the My3 app
You will also:
* Drive sales by approaching customers and understanding their needs
* Work towards individual and store targets, monitored via the 3Achieve app
* Engage in cross-selling and upselling to meet or exceed sales goals
As part of the team, you will:
* Support and motivate colleagues to succeed
* Collaborate with other departments for customer solutions
Additional responsibilities include:
* Staying updated on industry trends and competitors
* Suggesting process or service improvements
* Taking on extra roles like cash management or mentoring
You will ensure store standards by:
* Replenishing stock and maintaining displays
* Adhering to Data Protection policies and completing administrative tasks accurately
* Supporting store audits through RLP policies
Desired Skills
* Experience in retail, sales, or customer service
* Flexibility for evenings and weekends
* Interest in technology and strong communication skills
* Confident, sociable, and goal-oriented
* Self-motivated and personable
* Attention to detail and negotiation skills
What We Offer
* Competitive salary up to €35,000 including OTE
* 25 days annual leave
* Smartphone with employee plan
* Monthly benefits contribution
* Employer pension matching up to 5%
* Life Assurance and Salary Protection
* Learning tools like Coursera
Join us and be part of a diverse, inclusive culture where everyone can thrive. If you're interested, apply now. We welcome all identities and encourage you to bring your authentic self to work.
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