Job Title: Information Security Specialist
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About Us: We protect our clients 24/7/365 from cyber threats. Our mission is to deliver comprehensive security services using the latest tools and technologies.
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Job Description: As a Tier I Analyst, you will analyze incoming security signals in real time using forensic tools. You will investigate and apply relevant procedures to determine the actions needed to respond to the threats. Your responsibilities will include allowing or blocking malicious network traffic, isolating infected hosts, adding malicious IOCs to our Global Denylist, and providing client support requests assigned by the operations lead.
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Responsibilities:
* Analyze incoming security signals in real time with a balance of accuracy and speed.
* Apply investigative tools, techniques, and procedures (TTPs) to determine the relevant actions.
* Perform allowlisting/filtering of false positive signals.
* Alert clients using defined templates and escalate high-priority alerts by phone.
* Block malicious network traffic and isolate infected hosts on customers' networks.
* Add malicious IOCs to our Global Denylist for all customers where appropriate.
* Complete basic-intermediate client support requests/queries assigned by the operations lead.
Requirements:
* A strong focus on networking and security, including Intrusion Detection Systems (IDS), Snort/Suricata, Packet Capture (PCAP) Analysis using Wireshark, Windows system internals, and Linux Kernel scripting knowledge.
* An analytical mind with strong attention to detail and a commitment to quality of service.
* Strong customer-facing written and verbal communication skills to effectively communicate complex security concepts with end clients.
Total Rewards: We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, flexible vacation plans, and participation in our company-wide equity program.