Red Chair Recruitment partners with a leading, award-winning Technology Services Provider serving financial and regulated sectors. The company is ISO27001 certified and a Microsoft Cloud Partner, focused on Enterprise Support, Security, Strategy, and Supply solutions that prioritize reliability and customer experience.Nights – 4 on, 4 off | 7:00pm–7:00amThe RoleWe’re hiring a Microsoft 365 specialist to provide overnight first-line technical support, troubleshooting, and ensuring IT stability for clients. This role is key to maintaining high client satisfaction through prompt, professional service.Key ResponsibilitiesSupport Microsoft 365 and related techTroubleshoot hardware, software, networking issuesResolve incidents within SLAMaintain IT systems and documentationEscalate complex problems as neededWhat You’ll BringExperience in IT Solutions Provider or MSP environmentStrong troubleshooting and self-driven learningProactive, independent work ethic for night shiftsExcellent client service and multitasking skillsEssential Skills & QualificationsAZ-104 or MS-102 certification (or willingness to obtain)2+ years technical support experienceExperience with Windows 10/11 and Apple OSStrong diagnostic and communication skills, including technical documentationApply for this jobYou can apply for this job via the application form below.Name *Phone number *Email address *Upload your CV * Max. file size: 5 MB.Any comments?Privacy Consent *I consent to you collecting my details above. *This form collects your details above so we can contact you back in relation to your application. Please see our privacy policy for more information.
#J-18808-Ljbffr