Job Title: 24/7 Central Services Engineer – Backup & Rmm Expert
About the Role
This is a key position that requires a highly skilled Service Desk Engineer to maintain and configure backup solutions for clients, while providing exceptional management of client services.
* Maintain and configure backup solutions using Microsoft 365 and Azure, ensuring seamless data protection for our clients;
* Manage client services through a ticketing system, delivering prompt resolutions to issues and queries;
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