About us:At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.The project!As a Store Manager, you will represent the brand’s image and values on the front line, taking full responsibility for the effective management of store operations and the team. You will also ensure the highest level of customer satisfaction, achieve sales targets, oversee inventory management, and support the ongoing development of the sales team.Key responsibilities of the role:Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.Requirements:What you need to succeed in this roleMinimum of three years of relevant experience in fashion retail.English speaker, other languages would be a plus.Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.Commercial profile, results-oriented, and focused on customer experience.Excellence in operational management, with attention to detail and a focus on process efficiency.What we offer:Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.Unlimited commissions. The more you sell, the more you earn — no limits.Benefits and staff discounts.Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.
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