LocationIreland - KerryContract TypePermanent Full TimeClosing Date17/10/2025Fexco Managed Services are currently looking for an Irish Speaking Customer Service Advisor to join our outsourcing division on a full-time, permanent basis. Onsite (Killorglin, Co. Kerry) and remote working opportunities are available.About this OpportunityAre you a fluent Irish speaker looking to enter the world of Customer Service? Do you want to work in a positive, friendly and forward-thinking environment? Then Fexco is the company for you…We provide excellent training and on the job support in all areas of phone, email and some admin duties with the opportunity to progress and develop your career within Fexco.How you will spend your day with usWorking in a fast paced environment, your training will equip you to provide relevant advice to customers via phone, email and webchatKeeping yourself up to date with product, service and customer information through our easily accessible knowledge baseEffectively managing a customer database through accurate and efficient data entryDemonstrating a strong customer focus at all timesInvestigating and resolving customer queries through first contact resolution where possibleAdhering strictly to data protection (GDPR) and confidentiality lawsThe Ideal CandidateIf you are customer focused, team oriented, enthusiastic, motivated, enjoy working in a target driven environment, have strong computer skills and have the ability to communicate in Irish (both written and verbal), then we would love to meet you.Some of the benefits you will receive along the way ..Competitive basic salaryAnnual VHI Healthcare subsidyPermanent contractAnnual performance related bonusFully paid training programme20 annual leave days and 2 company days per annum, plus option to purchase an additional 5 days leave per yearIncentivised Employee Referral SchemeWellbeing programme focused on our employee's health and wellnessPaid Leave increasing with tenure:Sick, maternity, adoptive, paternity and marriage leaveCareer Paths and Development Programmes to support your progression24/7, 365 day access to our Employee Assistance ProgrammeLife Assurance CoverDefined contribution pension schemeSubsidised Sports & Social ClubSubsidised CanteenCycle to work schemeFexco group Employee Discount SchemeBy the way… About usFexco is recognised as one of the world's most established Fintech and outsourcing organizations Fexco is one of Ireland's leading private companies, based in Killorglin, Co Kerry. Founded in 1981, it has grown to employ almost 1000 people in Ireland and 2300 worldwide. Fexco Managed Services is one of Ireland's leading outsourced services providers, delivering a high-quality service to a range of Government and Commercial clients.At Fexco we believe in nurturing and inspiring our people and we provide professional and personal development training throughout your career. Due to continued growth there are always opportunities for progression across our extended business units.Is this you?If you have the passion to succeed in a growing and innovative organisation and have the desired background, we would like to hear from you now.Part of this recruitment process may include a video interview – details of which will be sent to you should we progress with your application.Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.