What does our reception team do?
Our front desk staff covers a variety of responsibilities within and wider Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders.
Location: Randox Teoranta, Meenmore, Dungloe, County Donegal, F94 TV06.
Contract Offered: Full-time, Permanent
Working Hours: 40 hours per week, Mon-Thu 8:15am-5:30pm and Friday 8am-1pm.
What does the receptionist role involve?
A varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general greet and meet of different stakeholders: Customers, Clients, Interviewees, and assisting other departments such as HR and Recruitment.
* Operating the main telephone switch board.
* Leasing/connecting different stakeholders.
* Updating time management systems.
* Administrative duties.
* Assisting wider departments such as HR, Recruitment.
* Booking meeting rooms.
* Diary Management.
Who can apply?
This role would suit someone who enjoys a varied role, while some relevant receptionist or customer service or administration experience would be desirable, we are open to candidates without this experience, as we will offer full training.
Essential criteria:
* GCSE level qualification within English and Maths.
* Ability to manage inbound calls.
* Effective communication skills: writing and listening.
* Eye for detail (inputting data)
* Good proficiency with everyday IT programs.
* Eligibility to work in ROI.
Desirable:
* Previous administration or receptionist experience
* Experience using/managing a switchboard.
How do I apply? (Fast process)
Click Apply on the site you are seeing this advert. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early if we receive sufficient applicants.
About Randox:
An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories has been the heartbeat of the UK's National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK's National Testing Programme and private clients alike.