Job Title: HR Manager
About us:
We are a leading provider of HR solutions, dedicated to delivering exceptional employee relations and operational excellence.
This role drives best-in-class people initiatives at our organization, focusing on employee engagement, learning, and development.
The ideal candidate will have a proven track record of managing day-to-day HR operations, implementing scalable systems, and enhancing employee experience through well-being programs and surveys.
Purpose of the Role
This position is responsible for leading all aspects of employee relations, including case management, absence, and occupational health claims.
The role ensures a seamless onboarding experience, integrates learning and development initiatives like LEADx and CPD, and supports succession planning.
Key responsibilities include managing day-to-day HR operations, implementing systems to support business growth, and enhancing employee experience through well-being programs and engagement surveys.
The role also ensures external benchmarking and partner relationship management and delivers workshops to strengthen leadership capability and compliance across the organization.
Key Responsibilities
* Employee Relations: Lead on grievance, disciplinary, performance improvement, and occupational health matters.
* Manage absenteeism, including occupational health referrals.
* Oversee insurance claims and Workplace Relations Commission cases.
* Proactively deliver Employee Relations training for managers, equipping them to handle issues effectively and reduce case frequency.
* Onboarding: Ensure a seamless onboarding process that incorporates training on The Realiser platform and the Realising Potential Development Framework, accelerating time-to-productivity for new hires.
* Learning & Development: Collaborate with the L&D Manager to drive initiatives such as LEADx and LEAP management development programmes, Work-Earn-Learn, and Continuing Professional Development programs.
* Support succession planning, ensuring leadership readiness for future needs.
* Policy Development: Lead the creation and refinement of adaptable HR policies to support a growing workforce.
* HR Operations: Manage day-to-day HR functions, ensuring compliance and accuracy.
* Implement systems and processes to ensure operational scalability as the workforce grows.
* Employee Value Initiatives: Enhance the employee experience through programs like MyNow, mental health and well-being initiatives, and recognition programs.
* Employee Engagement Surveys: Lead the design, deployment, and analysis of surveys to gather actionable insights, drive improvements, and enhance employee satisfaction.
* Benchmarking: Monitor and compare HR practices with competitors to ensure we remain an employer of choice.
* HR Workshops: Deliver targeted workshops for managers on HR policies, performance management, and legislative compliance, fostering leadership capability.
* Account Management: Manage relationships with key partners, ensuring high-quality service and risk mitigation.
Education, Experience & Exposure
We seek a seasoned HR professional with excellent interpersonal and communication skills, strong problem-solving and conflict resolution capabilities, and in-depth knowledge of employment law and HR best practices.
Candidates should hold a degree in Human Resources or a related field and be a CIPD member.
Experience in the healthcare sector is advantageous but not essential.
Proficient in HR systems and the Microsoft Office Suite.
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