Location:
On site / Dublin, Ireland
Job Type:
Permanent / Full-time
Sector and Subsector:
IT | Other
Salary:
Competitive salary
Job Description
Job Title:
Network and System Administrator
Department:
IT
Reports to:
IT Manager
Date:
****
Overall Purpose of Job
The Network and System Administrator will be responsible for designing, organizing, modifying, installing, and supporting the hospitals computer systems by identifying network requirements; installing upgrades; monitoring server and network performance.
Designs and installs server and virtualisation infrastructure, LANs, WANs, WiFi.
Provide excellent customer service and technical support to all hospital departments, external users and external vendors.
To facilitate the operations team, carry out their duties in a timely, cost effective manner.
To constantly strive to improve the integrity of the networks and continually work towards customer satisfaction.
To act as a point of escalation for technical issues effecting live customer networks.
Key Responsibilities and Deliverables
Maintains network and server performance by performing monitoring and analysis, and performance tuning; troubleshooting problems; escalating problems to vendor.
Project and problem management, including effectively identifying and communicating goals, risks, stakeholders, timelines, options, and costs
Upgrades servers and network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
Maintaining and monitoring of backup system for a variety of installations
Configuration and maintenance of systems hardware/software and related infrastructure.
Ensure system hardware, operating systems, software systems, security tools, web-servers, email, antivirus, PCs, local and wide area networking both hardware and software systems adhere to organizational values.
Maintaining, upgrade and troubleshoot MS Exchange environment
Maintain and deploy systems in a Windows and Linux environment
Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
Maintain network servers such as file servers, VPN gateways and intrusion detection systems.
Administer servers, desktop computers, printers, routers, switches, firewalls, phones, pagers, smartphones, software deployment, security updates and patches.
Maintain and manage enterprise networking (Extreme, Layer2/Layer3, VLAN networking)
Maintain and upgrade Telecommunications and voice communications technologies
Manage the storage environment: EMC /HPE Nimble or similar SAN, NAS, and related storage technologies (e.g., fibre switches).
Maintain and manage Active Directory, Group Policy, DHCP and DNS administration and troubleshooting
Manage Windows Update Server (WSUS) for pushing out updates to client
Person Specification
Qualifications
Bachelor's degree required
One or more of the following certifications; MCSE, MCSA, CCNA, CCA, VMware, or CISSP preferred
Extensive knowledge of routing and switching with a CCNA certification
Proficiency in VMWare administration, Windows Domains, Linux and Mobile Telephony
Experience in analysing customer solutions, plan and implement through to delivery.
Experience
At least three years' experience in System Administration role
Job Specific Competencies and Knowledge
Project experience involving technical consulting, solution design, project envisioning, planning, development and deployment.
Provide accurate information at an appropriate level of complexity to staff in order to facilitate understanding and effective use by network/systems users.
Provide a high standard of customer service and follow through staff inquiries and questions from commencement to resolution in a timely and professional manner.
Plan and manage their own work in a complex, changing environment in order to meet set objectives and deadlines.
Building and executing project plans working closely with customers and IT to understand and manage project expectations.
Contribute to the success of the team by developing and utilizing effective lines of communication with other members and providing support to others as needed to ensure cohesion and consistency in approach.
Provide advice (knowledge transfer) to the customer and partners.
These will include support groups in the Automation, Local and Enterprise Applications & Infrastructure space as well as vendors and consultants from an external perspective who support many of the systems
Prepare documentation and training to support IT and related processes.
Ability to support a 24×7×365 operation, including participation in monthly maintenance patching and updating activities.
Additionally, this position will be required to supervise helpdesk to cover annual leave and provide On-Call IT support on a rotational basis.
All posts in Beacon Hospital require a high level of flexibility to ensure the delivery of an effective and efficient service.
Therefore, the post holder will be required to demonstrate flexibility as and when required by their manager and / or hospital management.
This job description is intended to be an outline of the areas of responsibility and deliverables at the time of its writing.
As the Hospital and the post holder develop, this job description may be subject to review in light of the changing needs of the Hospital.
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