Desktop Administrator
"> Job Summary
">"> We are seeking a skilled Desktop Administrator to join our support team. The ideal candidate will have experience in Active Directory and Microsoft 365 administration, as well as strong knowledge of Windows OS installation, maintenance, and troubleshooting.
"> Key Responsibilities:
">"> • Maintain and support our Active Directory and Microsoft 365 platform.
">"> • Install, configure, and support desktop systems in line with company standards.
">"> • Provide hands-on application support to staff and assist with IT-related queries.
">"> • Set up new user accounts, access permissions, and support onboarding processes.
">"> • Maintain antivirus, encryption, and system management tools.
">"> • Manage inventory of software and hardware assets.
">"> • Oversee patch management for operating systems.
">"> • Administer VOIP phone systems, mobile phones, and conferencing equipment.
">"> • Maintain shared office technology, including meeting room A/V setups.
">"> • Contribute to system reliability through preventative maintenance and process improvements.
">"> • Plan and document daily tasks while meeting deadlines.
">"> • Support the development of junior staff and interns.
">"> • Maintain up-to-date documentation for internal knowledge sharing.
">"> • Identify and communicate IT training needs to the training team.
"> Minimum Requirements:
">"> • A relevant IT qualification.
">"> • At least 2 years' experience in a similar role.
">"> • Proficiency in Active Directory and Microsoft 365 administration.
">"> • Strong knowledge of Windows OS installation, maintenance, and troubleshooting.
">"> • Experience with computer hardware support and endpoint protection.
">"> • Understanding of LAN, Wi-Fi, VPN, and enterprise connectivity.
">"> • Familiarity with VOIP and A/V equipment management.
">"> • Excellent planning, organisation, and communication skills.
">"> • Self-motivated, responsible, and a strong team player.
"> Desirable Skills:
">"> • Experience with Microsoft Windows Server OS.
">"> • Familiarity with Microsoft Exchange Online and Intune/Endpoint Manager.
">"> • Knowledge of macOS and Linux environments.
">"> • Experience with OS and application deployment systems.
"> Salary, Benefits, and Others: Not specified. This is a permanent role based onsite due to the nature of the job.