Celtic Careers has partnered with our client, based in City West, Dublin 24, whoare looking for a proactive and detail-oriented Customer Service Advisor to join their team within their Finance department.This is a great opportunity for someone who enjoys problem-solving, working with numbers, and delivering exceptional service to both internal and external customers. Key Responsibilities: Provide high-quality customer service via phone, email, and internal systems Support finance operations, including billing, queries, reconciliations, and data processing Accurately maintain and update financial records Investigate and resolve customer queries in a timely and professional manner Collaborate with colleagues across the finance team and other departments Produce reports and analyse data using Excel (including formulas, lookups, and data manipulation) Ensure compliance with company policies and financial procedures About You: Wed love to hear from you if you have: Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas) Excellent teamwork and communication skills Exceptional attention to detail and a high level of accuracy Proven customer service experience, ideally in a finance or administrative environment Strong organisational skills and the ability to manage multiple tasks A positive, can-do attitude and willingness to learn The successful candidate will be an excellent communicator, highly organised with strong interpersonal skills and have 2 years experience in a similar role. This is an exciting opportunity for the right candidate. If you are living in Ireland and hold a VALID WORK PERMIT, we would love to hear from you, if however, you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search. Celtic Careers is proud to be an Equal Opportunity Employer. Call the number above to discuss the vacancy in confidence. By submitting your CV or personal details, you are providing Celtic Careers consent to process your personal data. In order to service you as a candidate this is required. Celtic Careers may contact you from time to time regarding further opportunities. Celtic Careers will not share your data with third parties without your prior consent. You can withdraw your consent at any time by emailing us at the email address above. For further information please see our Privacy Statement on our website. Strong communication skills, Organised, Reliable, Multi-tasker, Detail orientated and excellent Microsoft Excel skills. Skills: Excellent Microsoft Excel skills Strong communication skills Organised Reliable Multi-tasker Detail orientated