Operations Leader
A key member of our hotel management team is sought to provide strategic support to the General Manager and lead daily operations.
About the Role:
* Support the General Manager in leading hotel operations.
* Directly manage heads of departments.
* Motivate staff to deliver exceptional service.
* Oversee succession planning and development.
* Maintain high customer satisfaction levels.
* Contribute to cost management efforts.
What We Offer:
* Professional growth through our Dalata Academy.
* Performance-related bonus plan.
* Free employee meals on duty.
* 30% discount on Friends & Family rate.
* Extra AL day for every year worked.
* Employee Assistance Programme.
* Cycle to Work Scheme/Transport Schemes.
* Fun team-building activities and charity events.
Requirements:
* 3-4 years experience in a Deputy, Operations or Senior Manager role.
* Leadership and motivation experience.
* Commercial awareness and target management skills.
* Ability to develop talented employees.
* Strong communication and relationship building skills.