Customer Care Assistant Role
We are seeking a skilled Customer Care Assistant to join our team. The successful candidate will be responsible for delivering exceptional customer experiences in a fast-paced environment.
* Pick up and drop off customer vehicles as scheduled, ensuring timely and safe transportation.
* Support Service Advisors in daily operations to maintain smooth workflow.
* Coordinate with workshop staff to monitor service progress and relay updates to customers.
The ideal candidate will have excellent communication skills, attention to detail, and the ability to work effectively in a team. They will also possess strong organizational skills and the ability to multitask.
About the Job
* Manage service bookings and appointment confirmations via phone, email, or in person.
* Maintain accurate records of vehicle movements, service status, and customer interactions.
* Ensure service reception and customer lounge areas are clean, organized, and welcoming.
In this role, you will have the opportunity to develop your skills in customer satisfaction, customer centricity, and first impressions.
Why This Opportunity?
* This is an excellent chance to build your career in customer care and develop valuable skills.
* You will be part of a dynamic team that values innovation, teamwork, and customer satisfaction.
We offer a comprehensive package including professional training and great working conditions.