Service Line Operations, Director - UKI Consulting
Join to apply for the
Service Line Operations, Director - UKI Consulting
role at
EY
.
Location:
Dublin
Available for Work Visa Sponsorship:
No
Business Area:
Consulting
The Opportunity
As the Ireland Consulting Service Line Operations Director, you will play a leadership role in driving business performance and supporting the implementation of our longer-term market leadership growth plans.
The role reports to the Ireland Head of Consulting and is a key role within the Consulting Leadership Team.
The Operations Director has a primary role in driving business performance / profitability and leads the support & operational processes for the Service Line.
These include planning, financial performance, resourcing, headcount/cost management and business improvement projects.
The Operations Director leads the Consulting Operations team and coordinates all aspects of the provision of operational services to the Service Line.
The Operations Director will also participate in the delivery of firm wide change projects in conjunction, where appropriate, with Global or Area Service Line initiatives.
You will be expected to demonstrate your ability to balance risk and opportunities, be able to see the bigger picture and have the capability to influence and lead in a multi-disciplinary environment.
Key Responsibilities
Support full business planning cycle – Growth Investment plans, Budgets, Service Delivery Model (SDM) / strategic workforce plans and MLOs / Reforecasts
Closely monitor business performance and outlook: agreeing/driving interventions with the leadership at SL, Sub Service Line, Markets/Sector & Competency levels, working closely with their Operational teams to maximise performance
Oversee SDM delivery including headcount management & recruitment, and initiatives aimed at optimising offshore/nearshore team deployment
Pricing - assist in the development of pricing policies and contribute to the shaping of profitable sales working with SL, SSL and Market leadership
Oversee engagement financials/margin and working capital performance, working closely with the Finance team, utilising Sub Area / Service Line initiatives as appropriate
Lead the development & delivery of Consulting's Reward strategy, working with the CBS Reward and the Talent teams, covering pay level, VPS/bonus delivery and the annual pay review
Indirect Cost management – ensure effective use of discretionary cash spend and appropriate input / influence around indirect spend in conjunction with CBS
Lead other SL strategic and operational projects as required
Member of Consulting's Management Team
Provide leadership and coaching to the SL operations team and extended CBS supporting teams critical to delivering business performance
Build and maintain a network with peers cross SL / CBS and Region e.g. UKI Super Region Management Team, FSO and other UK&I Service lines.
Skills And Attributes For Success
The successful candidate is expected to have significant experience in the operational management in relevant professional services practice as the role needs to make immediate impact.
Key skills needed are:
Strong commercial experience/acumen and understanding the financials aspects of EY/similar environment.
The ability to lead and challenge/ influence appropriately
Ability to adapt to and influence 'top-level' stakeholder group
Strategic thinker – able to see bigger picture
The ability to drive and manage change
Strong interpersonal skills
Excellent written and verbal communication skills
People/team management and counselling
Strong numeracy skills, with ability to turn raw data into useful information that can influence action and change
What Working At EY Offers
We offer a competitive remuneration package.
Our comprehensive benefits package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs: covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
Hybrid Working
Pension/Discounted Health Insurance
Web Doctor
Purchase of Additional Annual Leave
Free Gym Membership
Travel Pass
Maternity & Paternity Leave
Bike to Work Scheme
Referral Bonuses & Recognition Awards
Tech MBA paid by EY
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.
We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
Inclusion & Diversity
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY.
We believe that the highest-performing teams maximize the power of different perspectives and backgrounds.
These teams are both diverse and inclusive and are willing to invite and learn from other perspectives.
Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.
We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential.
You'll be embraced for who you are and empowered to use your voice to help others find theirs.
As an equal opportunities' employer, we welcome applications from people of all backgrounds.
Reasonable accommodations are offered at every stage of our recruitment process.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
That's Why, EY.
Apply now.
Important:
Where Agency assistance is required, our Talent Team will engage directly with suppliers.
CVs / Profiles should not be shared directly with Hiring Managers.
Unsolicited CVs / Profiles supplied to EY by Recruitment Agencies will not be accepted for this role.
Seniority level
Executive
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Professional Services
Referrals increase your chances of interviewing at EY by 2x
Get notified about new Director of Operations jobs in Limerick, County Limerick, Ireland.
#J-18808-Ljbffr