We have a fantastic new vacancy for Night Auditor in the Grafton Hotel
The 4-star Grafton Hotel is ideally located in the heart of Dublin city center, making it the perfect location for a city break, business meeting or a family getaway.
Objective of the Role
To provide excellent service to our guests by assisting the Front Office Team throughout the night shift in relation to hotel and guest security, reception duties as well as maintaining our high standards of cleanliness & sanitization throughout the hotel.
Key Duties and Responsibilities
*
* Supervisory experience or be a strong front office or nights team member in a hotel.
* Great communication skills so you can chat to our guests providing a great welcome and departure.
* Flexibility– to enjoy working night shifts (weekends will be included)
* Ability to recognise what our customers want and need
* Good people skills – to work well in a team because we want work to be fun
* Have a genuine interest in serving customers, at night they can be very different
* Confidence with systems and taking payments, you will be completing the night audit balancing the days business.
* To be organised and able to work well under pressure at times and multi task in a fast paced environment.
* Ensure prompt resolution of customer complaints.
* Be used to working alone/ with limited small team along side you.
* To be responsible and trustworthy, you will be responsible for all of the guests in house, their safety as well as your own and the teams.
Requirements:
* The ideal candidate will have previous experience in the hospitality industry.
* The ability to work on their own initiative, as well as being capable of working as part of a team.
* A warm, friendly and approachable personality when dealing with fellow staff and guests.
* Experience in a similar role is desirable and previous experience using Opera Cloud is an advantage
Job Types: Full-time, Permanent
Pay: €14.00-€15.50 per hour
Experience:
* Night Auditor: 2 years (required)
Work Location: In person