Photovoltaic Technical Support Specialist
Job Description:
We are seeking a skilled Photovoltaic Technical Support Specialist to join our team. As a key member of our support function, you will be responsible for providing technical assistance and guidance to customers and partners on all aspects related to Huawei photovoltaic product portfolio and PV system solutions.
Duties & Responsibilities:
1. Handling technical support requests via phone or email
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2. Analyzing and troubleshooting PV system failures, communicating the solution to customers and partners
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3. Supporting during commissioning of inverters or battery solutions
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4. solution documentation in ticket system.
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