Sales and Customer Support Coordinator - Ballymena
Join a well-established Northern Ireland manufacturer and supplier, recognised for delivering high-quality products and exceptional customer service to customers across the UK and Ireland.
As their business continues to grow, they are seeking a Sales & Customer Care Coordinator to become a key part of the team. This is a varied and rewarding role where you'll support customers throughout their journey, from initial enquiry through to order fulfilment and delivery.
The Role:
£Negotiable salary
Monday to Friday
Ongoing training and development opportunities
Varied role with responsibility across customer service, sales and operations
Opportunity to develop your skills within an established and growing business
Maternity cover
Key Responsibilities:
• Managing customer enquiries via phone and email
• Processing sales orders and quotations
• Coordinating deliveries and customer collections
• Providing order updates and resolving customer queries
• Supporting credit control and payment administration
• Maintaining accurate records and internal systems
• Working closely with sales, warehouse and finance teams
About You:
• Previous experience in customer service, sales administration or order processing
• Strong organisational and communication skills
• Excellent attention to detail
• Good IT skills, including Microsoft Office
• Experience using CRM, ERP or order management systems
• A proactive and customer-focused approach
Riada Resourcing is an equal opportunities employer.