Job Overview
Take on a leadership role to oversee night operations across multiple hotels, ensuring seamless and secure execution.
Key Responsibilities:
* Welcome guests with confidence and engage them through exceptional service.
* Effectively manage check-ins, departures, audits, and guest requests.
* Maintain the perfect balance of hospitality and atmosphere in each hotel.
* Empower and motivate the night team to deliver outstanding customer experiences.
* Address issues promptly and professionally, always maintaining a positive attitude.
Requirements:
* Previous experience in hotel or night management is essential.
* Strong leadership, communication, and problem-solving skills are vital for success.
* A proactive approach, prioritizing people and energy throughout the night shift.