We're looking for a skilled and reliable
Remote IT Technician
to join our growing team here in Switzerland (and beyond)
In this role, you'll deliver hands-on remote support to users across multiple locations, ensuring that technology empowers people to do their best work. If you enjoy troubleshooting, learning new tools, and bringing calm to technical chaos, this is the role for you.
What You'll Do:
* Provide first and second-level IT support to remote users via email, chat, or remote access tools
* Diagnose and resolve hardware, software, and network issues efficiently
* Set up and configure laptops, mobile devices, and user accounts remotely
* Maintain IT systems, update software, and ensure cybersecurity best practices
* Document support requests, solutions, and recurring issues for continuous improvement
* Assist with onboarding and training users on new technologies
* Collaborate with IT and cross-functional teams to improve system reliability and performance
What We're Looking For:
* 2+ years of experience in IT support, help desk, or technical troubleshooting (remote experience a plus)
* Solid knowledge of Windows/macOS environments, Microsoft 365, and common remote support tools
* Understanding of VPNs, cloud systems, and cybersecurity fundamentals
* Strong problem-solving skills with a customer-first mindset
* Excellent communication skills in English (German or French is a plus — merci & danke)
* Highly organized, self-motivated, and able to manage multiple tasks independently
* Relevant certifications such as CompTIA A+, Microsoft, or ITIL are advantageous
Why Join Us:
Work from anywhere in Switzerland (or remotely across Europe)
Be part of a collaborative, forward-thinking tech team
Grow your technical skills through mentorship, training, and certifications
Work with modern tools and cloud-based systems in a dynamic environment
Competitive salary, benefits, and performance-based rewards
This role is ideal for someone who combines
technical expertise
with
people skills
— someone who doesn't just fix problems, but creates confidence through reliable support.
If you're ready to deliver world-class IT service from wherever you are, we'd love to hear from you
Apply now or reach out directly
— let's keep the world connected, one system at a time.
Danke vielmal & à bientôt
* RemoteIT #ITSupport #TechJobs #SwitzerlandJobs #HelpDesk #Networking #Technology #CareerGrowth