Our Retail Support role involves assisting customers with their product enquiries, providing excellent customer service and ensuring a positive shopping experience. This is an ideal opportunity for someone who enjoys working in a fast-paced retail environment and wants to develop their skills in sales and customer care.
The successful candidate will be responsible for handling customer queries, processing orders, managing stock levels and maintaining up-to-date product knowledge. They will also assist the wider sales team with administrative tasks and provide exceptional customer service at all times.
Key Responsibilities:
* Assist customers with product information and resolve any issues they may have.
* Process orders accurately and efficiently, ensuring timely delivery of products.
* Maintain stock levels and manage inventory effectively.
* Develop strong product knowledge and provide informed advice to customers.
* Support the sales team with administrative tasks and ensure seamless communication.
* Provide exceptional customer service at all times, responding to queries and resolving issues promptly.
Work Arrangements:
* Monday to Friday role with occasional Saturday work depending on seasonal needs.