Job Overview
An ICT Specialist will have responsibility for a variety of key day-to-day tasks to support the delivery, maintenance and quality assurance of AGS ICT systems and/or infrastructure.
* Software Development: Utilize programming languages and software development methodologies to create efficient, scalable and secure applications.
* Digital Systems Support: Provide technical assistance and troubleshooting services to resolve ICT-related issues and ensure optimal system performance.
* Business Engagement: Foster strong relationships with stakeholders to understand business needs and develop tailored solutions to meet those needs.
* Software Testing / Quality Assurance: Conduct thorough testing and validation processes to ensure software meets required standards and specifications.
The Second Stream: Infrastructure, Operations and Networks
* ICT Service Management: Oversee the planning, delivery and support of ICT services to ensure high levels of service quality and customer satisfaction.
* ICT Infrastructure Support & Development: Design, implement and maintain ICT infrastructure to support business operations and ensure data security.
* ICT Operations Systems Support: Provide technical support and maintenance services for ICT operations systems to ensure optimal performance and availability.
* ICT Hardware Configuration, Support & Deployment: Configure, install and maintain ICT hardware to ensure seamless integration and optimal performance.
* Networks: Design, implement and maintain networks to support business operations and ensure data security.
* Cyber Security: Implement and maintain effective cyber security measures to protect against potential threats and ensure data integrity.
Skillful ICT Specialists will possess a range of technical skills including proficiency in software development languages, operating systems and network protocols. They will also demonstrate excellent communication and interpersonal skills to effectively collaborate with stakeholders and provide high-quality customer service.