OverviewJoin to apply for the Staff AI Platform Engineer II role at KaseyaKaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Founded in 2000, Kaseya serves customers in over 20 countries and manages endpoints worldwide. For more information, visit www.Kaseya.com.
What You’ll DoJoin the dynamic team at Kaseya as a Staff Software Engineer in AI Platform Engineering. Build the intelligent core of our AI platform by engineering autonomous agents that perceive, reason, and learn in complex environments. You’ll pioneer agentic design using LLMs, knowledge graphs, and reasoning engines to create adaptive, context-aware systems that operate in real-world conditions.
What We Are Looking ForWe’re looking for a collaborative and innovative Staff Software Engineer with a strong foundation in agentic architectures and applied machine learning. You should be comfortable working across disciplines, communicating complex AI concepts to both technical and non-technical audiences, and contributing to a culture of experimentation and excellence. Leadership in AI innovation is highly valued.
Essential Duties and Responsibilities
Design and implement autonomous AI agents capable of perception, reasoning, and learning in complex, real-world environments
Develop and optimize agentic architectures using LLMs, vector databases, and symbolic reasoning engines
Apply advanced RAG techniques, prompt engineering, and fine-tuning to enhance agent performance
Integrate knowledge graphs and multi-modal capabilities to enable contextual and adaptive agent behavior
Build robust evaluation frameworks, A/B testing pipelines, and model versioning systems
Collaborate with platform, data, and product teams to ensure seamless deployment and continuous improvement of intelligent agents
What You’ll Bring
5-7+ years of experience in applied AI/ML, with a strong focus on building intelligent systems and autonomous agents
Deep expertise in Python and/or TypeScript
Hands-on experience with multiple LLMs (e.g., GPT, Llama, Claude, Gemini), including fine-tuning, advanced RAG techniques, and prompt engineering
Proficiency with agent frameworks such as LangChain, LangGraph, AutoGen, or CrewAI
Experience developing agent planning and reasoning algorithms (e.g., Tree of Thoughts, ReAct, Monte Carlo Tree Search)
Strong background in model evaluation, A/B testing, and versioning for AI models
Familiarity with vector databases (e.g., Pinecone, Milvus, Chroma)
Experience with knowledge graphs (e.g., Neo4j, RDF) and symbolic AI approaches
Understanding of multi-modal LLM capabilities and responsible AI practices
Experience with explainable AI (XAI) and responsible AI toolkits
Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Machine Learning, or a related field
Preferred: PhD in AI, Cognitive Science, or related discipline
Certifications in AI/ML (e.g., DeepLearning.AI, Google Cloud ML Engineer) are a plus
Nice to Have
Contributions to open-source AI projects
Experience with causal inference and its application in agent decision-making
Familiarity with formal methods for agent behavior verification
Background in human-AI interaction design and UX for AI-powered applications
Experience developing agents for domains like cybersecurity or IT operations automation
Knowledge of neuro-symbolic AI and reinforcement learning from human feedback (RLHF) or direct preference optimization (DPO)
Additional InformationKaseya provides equal employment opportunity to all employees and applicants without regard to protected characteristics. Referrals increase your chances of interviewing at Kaseya.
Seniority levelMid-Senior level
Employment typeFull-time
Job functionEngineering and Information TechnologyIndustries: Software Development
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