The Heritage offers a sophisticated elegance with impeccable hospitality set in wonderful un-spoilt Laois countryside.
It comprises of a luxury world class Hotel and European Award Winning Spa.
The Heritage also offers guests a number of on site activities such as our Health Club with Leisure Pool, Jacuzzi, Sauna and Steam rooms, 5km Walking Track and Cinema.
We are currently looking to hire a Senior Bartender/Mixologist to join our existing bar team.
Main duties: To operate the Till system effectively.
To carry-out mise en place for service, ensuring it is sufficient to allow for the required standard of service, i.e. setting tables, stocking stations, preparing tea / coffee etc.
To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner and to be flexible in assisting around the hotel in response to business and clients needs.
To maintain regular and effective communication within your team and at all levels by attending briefing sessions when required.
To have knowledge of wines, spirits and the menu items.
To handle guest's complaints discretely, notifying the Head of Department or the Food Beverage Director.
To have a complete knowledge of the Heritage and the product and services it offers.
Report for duty clean and tidy, wearing the correct uniform and safety shoes to Company standard ensuring your name badge preferred pin is worn at all times whilst on duty.
Maintain cleaning programme in operation.
Secure and record lost and found property, following the correct procedure.
Ensure full knowledge of all hotel facilities including opening and closing times and promote these facilities at every opportunity.
To familiarise yourself with your departmental SOP (Standards of Procedure Manual) which is available from your Department Head.
To attend and support hotel and departmental meetings as requested.
To participate in job chats and performance appraisals.
To be fully familiar with the complaints procedure and that complaints are dealt with in a courteous and sympathetic fashion and reported to the Duty Manager if necessary.
To work towards achieving high hotel inspection results.
It is agreed that flexibility of employees is fundamental to the Hotel's ongoing progress.
The Heritage 'Core Values' Our Core Values are the essence of what we stand for as a company and it is our vision to instill a people focused culture within the hotel.
These 5 core values give The Heritage a framework for leadership and set the foundations for our employees to grow and prosper in their roles with us Think about the guest Be Respectful Work as one Be the Best Own it and deliver it Why work for The Heritage, part of FBD Hotels: Discounted rates in other FBD properties Health Club membership Learning and development opportunities.
Employee Assistance Programme.
Strong team focus and team atmosphere.
Meals and uniform are provided.
Free parking onsite If you believe that you have the experience that we have outlined above, please send your CV for consideration for this role