We are seeking a Retail Operations Director to lead our store's commercial success and drive team performance to deliver exceptional customer experiences.
About the Role
* Strategically manage a team of supervisors and sales assistants, fostering collaboration and accountability to achieve targets.
* Take ownership of in-store initiatives, enhancing the customer journey and ensuring seamless back-of-house operations.
* Elevate product expertise through comprehensive training and develop your team to unlock their full potential.
About You
* A seasoned retail leader with prior experience driving sales growth, revenue increase, and profitability in high-performing stores.
* A passionate advocate for delivering outstanding customer service, excellent communication skills, and a proven track record of business strategy implementation.
* Demonstrated ability to leverage data insights to inform strategic decisions, adapt to changing market trends, and drive results-oriented actions.
Benefits
* An attractive salary and bonus structure, with opportunities for growth and development.
* A comprehensive benefits package, including a generous uniform allowance, employee discounts, access to online platforms, and support for health and wellbeing.