The Role
As Cafe Manager of our Claremorris cafe, you'll be at the heart of where it all happens.
You'll bring energy, warmth, and passion to every part of the day-to-day running of the cafe. From leading and motivating your team to creating a welcoming space where customers feel right at home. You'll also take ownership of the cafe's operations, ensuring everything runs smoothly while keeping the focus on great service and delicious food.
We're looking for a natural leader who thrives in a busy environment, enjoys working with people, and loves creating moments of genuine hospitality. This is a full time role, working 5 days across Mon-Sat, with Sundays off.
Key Responsibilities:
* Leading, training, and motivating staff to deliver excellent service and achieve sales targets.
* Planning and managing staff rotas to ensure the adequate cover and within payroll budget.
* Driving upselling initiatives across food, deli, and bakery counters to increase average spend and profitability.
* Maintaining high standards of food hygiene, health & safety, and allergen compliance at all times.
* Working closely with suppliers and the kitchen to manage stock levels, minimise waste, and ensure consistent product quality.
* Measuring performance, provide feedback, ensuring the positive, team-focused culture continues to thrive.
* Handle customer feedback and ensure every customer leaves happy.
About You
You're a confident and organised leader with strong people skills and a passion for creating a warm friendly environment where everyone is welcome. You thrive in a hands-on role where every day is different.
We're looking for:
* 3- 5 years previous experience in cafe, bakery, hotel or deli management.
* Excellent leadership and team development skills.
* Strong understanding of rota planning and payroll budgets.
* Solid knowledge of health, safety, and food hygiene standards.
* Commercial awareness and proven experience driving sales and upselling.
* A proactive attitude and ability to stay calm under pressure.
What We Offer
* Competitive salary and performance-based bonuses.
* Staff discounts on all food, coffee, and bakery items.
* Free parking
* Opportunities for training and career progression.
* A supportive, creative, and friendly working environment.
**O'Hehirs is an equal opportunity employer**