Direct message the job poster from BCMGlobal
Human Resources Coordinator at BCMGlobal
BCMGlobal ASI Ltd is a leading independent loan servicer, managing €27bn of AUM for 80+ clients and is highly rated by S&P in Ireland working with pillar banks, non-bank lenders, debt investors and their customers throughout the loan lifecycle from origination through to redemption, including loan workout services. It is part of BCM Global, a prominent European independent mortgage, real estate, and commercial loan servicer expert in providing innovative financial services.
What you’ll do
The Customer Administrator will be involved in the following activities:
* Monitor team mailbox and trackers to ensure timely handling of requests.
* Track and record activities and updates to team trackers.
* Process customer and internal stakeholder requests, both on and off-system.
* Collate customer information from core systems to support document preparation.
* Input data into credit applications (no credit assessment skills required).
* Process supplier invoice payments and update trackers.
* Manage electronic and physical files, including network folders and Sharepoint sites.
* Collate customer documentation for processes related to AML, Data Protection, and Security Management.
* Provide general support for ad hoc projects and team lead/manager, as needed.
* Ensure delivery of agreed targets/goals in line with expectations.
* Interact with internal stakeholder teams (Case Management, Operations) and demonstrate strong interpersonal and communication skills.
* Adhere to legal and regulatory requirements, maintaining compliance and upholding Link Group's reputation.
* Participate in company and regulatory training regularly.
* Complete all mandatory and role-relevant training.
What you’ll bring
* Experience in banking/financial services industry.
* Strong financial analysis, organizational, and time management skills.
* Effective communicator and influencer at all levels.
* Organised approach to work and ability to prioritize tasks accurately.
* Proficiency in Microsoft packages, especially Excel, Outlook, and MS Teams.
* Experience in a client-facing role.
What we offer
* Working in a friendly environment and being surrounded by amazing talents and personalities.
* Company matched pension, life assurance, paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more.
***
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our Company journey and together we will achieve our full potential.
We treat all individuals fairly and equitably and do not discriminate based on diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or careers responsibilities.
Candidates must have the relevant work rights to be considered for an opportunity at BCMGlobal. Successful applicants will be required to complete background screening prior to commencement of employment.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative and Customer Service
Referrals increase your chances of interviewing at BCMGlobal by 2x
Get notified about new Customer Service Administrator jobs in Dublin, County Dublin, Ireland.
Dublin, County Dublin, Ireland 5 days ago
Customer Service Administrator - 10 month contract
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin 2, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Customer Services – We want to unlock your potential!
Dublin, County Dublin, Ireland 3 days ago
County Dublin, Ireland
€31,590.00
-
€31,590.00
3 weeks ago
Dublin, County Dublin, Ireland 6 days ago
Customer Service Administrator - Healthcare
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland 4 days ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin 7, County Dublin, Ireland 4 days ago
Customer Service Manager UK & Ireland (M/F/D)
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Lucan and Pettycanon, South Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 23 hours ago
Dublin, County Dublin, Ireland 5 days ago
Dublin, County Dublin, Ireland 1 week ago
New Business and Customer Service Administrator, Private Wealth Team
Dublin, County Dublin, Ireland 1 week ago
Lucan and Pettycanon, South Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland €40,000 - €50,000 3 weeks ago
B2B Customer Service Representative/ Order Management - Italian Required
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr